"Workplace Bullying and Ethical Leadership" by David Yamada
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Abstract

In order to increase business productivity, benefit packages and other financial incentives might not be adequate. Rather, the focus upon common respect for — and decent treatment of — all workers is discussed, with primary emphasis given to the endemic workplace problem of worker harassment. Simple courtesies, genuine team and individual service acknowledgement, and the dismantling of a counterproductive, hierarchical worker system, often lead to increased productivity, congenial relationships, and a happier and healthier worker.

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