Successfully Restructuring An Executive Leadership Team: A Case Study in Change Management

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  1. This case study describes a consultation with the executive leadership team during a period of change in the organization when roles and responsibilities at the top of the organization were restructured. The consultation involved the application of two organizational consultation methods: Schein’s process consultation (Schein, 1998, 1999, 2006) and a change management framework. An unusual feature of this case study is its inclusion of the primary client’s (third author’s) commentary and analysis of the case. Four stages of consultation—entry, diagnosis, intervention, and disengagement—serve as a framework from which the perspectives of the two consultants, and then the client, reflect on the consultation processes and outcomes. (PsycINFO Database Record (c) 2013 APA, all rights reserved)