Productivity and Efficiency of Warehouse Processes

Faculty Sponsor

Tiffany Kolba





Presentation Type

Oral Presentation

Symposium Date

Spring 5-4-2021


Trek Bicycle company is known for being one of the most popular bike brands in the world, along with having such a broad line that includes clothes, water bottles, bike pumps, etc. Companies like Trek Bicycle strive to reach high productivity and efficiency due to the high demand of their products. To reach their goals, the company tries to find the most efficient processes of picking and packing merchandise executed by the employees within the warehouse. This study attempts to quantify the procedure of completing an order by comparing the total time between an individual pick and pack and a team pick and pack to determine which process is more efficient. Besides the processes of picking and packing, an order is composed of if the order has tags, how many lines of tags it has for the pieces that need them, and how many pieces it has. My hypothesis is that the individual pick and pack is more efficient than the team pick and pack and a significant difference exists in the total time of picking and packing between the processes. A multiple regression model was used to see if the line count, the piece count, existence of tagging merchandise, and the process (team vs individual) of an order has a significant effect on the total time. The major finding of this study was similar to my hypothesis being that the team pick and pack results in a significant increase in the average amount of time to pick and pack.

Biographical Information about Author(s)

I am a Senior Statistics major with a Psychology minor and am from Watertown, Wisconsin. I am involved in Alpha Phi Omega, which is the service fraternity on Valparaiso University campus. I chose this project because I previously worked at the Trek Bicycle warehouse in Johnson Creek, Wisconsin for 5 summers, where they switched to the team pick and pack process. I plan to graduate May 2021 and I am searching for a job.

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