Professional Confidence in the Work Place

Faculty Sponsor

Rachel Murray


Arts and Sciences


Social Work

Presentation Type

Oral Presentation

Symposium Date

Spring 4-29-2021


Self-confidence is something that can change quite regularly depending on the setting. Studies have shown that those in a familiar environment or group tend to feel more confident than those in new environments. Working and professional environments can change the way others perceive themselves. This study aims to explore ways to increase professional confidence in a working environment. By using a single-subject design, data was collected by the subject for eight weeks. During the first two weeks, the study took a questionnaire that assessed confidence using a Likert Scale questionnaire without using any interventions. For the next six weeks, the subject rated themself twice a week at the end of each working day using a Likert Scale on their feelings while working their internship. At the end of the study, the subject took the original questionnaire and found their results improved, and the intervention was measured as successful. The subject’s professional confidence increased by the end of the study. The results share that changes in interaction with other professionals, the willingness to take on challenging tasks, and putting themself in uncomfortable situations increased their overall confidence.

Biographical Information about Author(s)

I am a senior social work major and work as an intern at Northwest Health Porter as a discharge facilitator. Unfortunately, I did not have professional work experience before my internship and found that I lacked professional confidence in a working environment. I will be pursuing my Master’s of Social Work in Fall 2021. To excel in this field, I needed to find a way to heighten my self-confidence in the workforce.

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