Faculty Sponsor

Rhonda Volk




Health Care Administration

Presentation Type

Oral Presentation

Symposium Date

Spring 5-4-2017


The reason for choosing this topic was the want to change the current employee settings in health care organizations. Using Lean Six Sigma Leadership has been a proven method to increasing staff satisfaction and empowering lifelong learning. The research for Lean Six Sigma ideologies came from reputable sources of literature, actual Lean Six Sigma training, and other publications. The want for providing information on the benefits of using this leadership program comes from future problems in health care administrators communicating to clinical staff and other employee bases. The findings were significant enough to create a compelling argument for the benefits of entire program in health care organization settings.

Biographical Information about Author(s)

The author, Natalie Bittles, is passionate about employee satisfaction and continuing education to better the entire work place. She is a student in the 4+1 Masters of Health Care Administration program at Valparaiso University. Future aspirations include joining a large children's hospital and working to increase patient satisfaction and lower health care costs without compromising excellence.