Professor M.S. Rao provides a discourse on the primary tenets of organizational behavioral management emanating from relationship structuring and strengthening. Known as “soft skills,” Rao offers a thorough rendering of the basic components comprising soft skills which he opines are in critical need of implementation in a highly technocratic and symbiotic global society. Soft skill tools such as “influence, persuasion, negotiation, motivation, recognition, appreciation, and collaboration for the collective good” represent the primary drivers of meaningful leadership.
Rao, M. S.
"Soft Leadership: An Innovative Leadership Perspective,"
The Journal of Values-Based Leadership: Vol. 10
, Article 9.
Available at: http://dx.doi.org/10.22543/0733.101.1179
Available at: http://scholar.valpo.edu/jvbl/vol10/iss1/9