Authors

Marie Branum

Document Type

Poster Presentation

Symposium Date

4-20-2011

Abstract

Community relations is vital to an organization. Valparaiso University relies on the relationships within the community. For example, the university has a Town and Gown Committee representing the community and the university. This study surveys members of the Valparaiso community to assess the relationships and involvement of community members with the university. A survey was developed to measure attendance at various sporting events, art presentations, the chapel, the library, the union, and special presentations on campus. The questionnaire looked at how well the community was informed about events and asked to rate on a Likert Scale the image of Valparaiso University from a community perspective. The last question focused on the importance of Valparaiso University to the city of Valparaiso. This research indicated that reputation management is critical to public relations functions. Other research focused on community relations theory and the importance of relationship building. The results indicated the need for better communication between the community and the university. The respondents did not have a strong feeling of a relationship with the university. However, the respondents indicated a positive response toward the image of the university in terms of quality education and reputation.

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